Helping you make the most of your agency management solutions

 

Register now to save on TENCon sign-up

 Take advantage of the early-bird discount through August 15 when you register for 2006 TENCon, the 21st annual Technology, Education and Networking Conference hosted by ASCnet, Inc., the Applied Systems Client Network. This year's conference takes place September 26-29 at the Gaylord Texan Resort & Convention Center on Lake Grapevine in Dallas, Texas. ASCnet has scheduled the most-ever education and networking opportunities for TAM and Vision users. As always, Applied Systems staff will be on site to address questions and assist in any way.

Mosey over to http://www.ascnetquarterly.org/tencon/default.asp to make your reservation now. Click on these links today to schedule your appointment with a Client Solutions Representative or a Support Technician from
Applied Systems.

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Volume 5, Issue 6
August-September 2006

CS News is international

This edition marks the start of our new practice of combining news and information from our U.S. headquarters and our Canadian office into a single version of Client Solutions News. Like Facts Express, Client Solutions News now employs the easy-reference feature of including icons to indicate each article's relevance for customers in the United States and in Canada and other countries .

In this issue:

CS News is international

Register now to save on TENCon sign-up

'We're using TAM Online, and we love it'

Making the most of real-time technology

Vision 4.0: Producer/Broker Reconciliation

Protect your data with disaster
recovery plan

Visit www.ascnet.org

Document management webinars return

Support, development ending for Windows 98, NT 4.0 and Novell

You asked for it: Help to perform at
your very best

New users expand Applied Systems
global community

Important reminder: Set up Billing Role to be notified of Support fee changes

Applied Systems on the road

Your Client Solutions department

Applied Systems addresses and
phone numbers

'We're using TAMOnline, and we love it'

 This is the sentiment expressed by Mike Saunders from Taber, Alberta-based Saunders Insurance, which migrated nearly a year ago from TAM to TAMOnline. The 12-user broker has cut down support calls, eliminated backups, and reduced the need for hardware upgrades. Also, Saunders said, "we no longer need to do software upgrades ourselves, and we have had virtually no down time in the past year. Most important, we can now spend our time and money on insurance sales and service."

With TAMOnline, the ASP-hosted version of our flagship agency management system, you can also:

  • access the system from anywhere with an Internet connection

  • run the system on almost any PC

  • be assured that in the event of a major disaster, your data is safely stored in one of our completely secured and redundant data centers

For additional information on TAMOnline or VisionOnline (U.S. only), please contact Client Solutions at csnews@appliedsystems.com, 800-999-5368 (U.S.) or 800-387-2028 (Canada).

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Vision 4.0: Producer/Broker Reconciliation

Vision agencies that want to truly reconcile producer/broker payables will especially appreciate new and modified features in the upcoming release of The Agency Manager® Vision SeriesT.

Vision 4.0 features an optional tracking module that allows total payment, partial payment, or nonpayment of items that appear on your monthly Producer/Broker Commission reports. In addition, Vision 4.0 features an optional bulk method for creating disbursements or journal entries for these  producer/broker commission items. Consider the number of producers and brokers you pay, and imagine how much time you will save by being able to batch-create general ledger entries. Another benefit: Reduced errors
and omissions.

All Vision users will benefit from modifications of the Vision base product, which give you the ability to:

  • Install separate payment options for producers and brokers

  • Pay producers and/or brokers on fully paid items for direct bill

  • Defer broker payables

  • Pay brokers only on fully paid agency bill items

In addition to these base product modifications, Vision 4.0 offers a component that provides producer/broker reconciliation capabilities. This component delivers a new reconciliation program with a workflow similar to that of company statement reconciliation. Vision users interested in this functionality may purchase it separately, as it is not part of the standard Vision software.

For additional information on Producer/Broker Reconciliation in Vision 4.0, please contact Client Solutions at csnews@appliedsystems.com, or 800.999.5368.

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Making the most of real-time technology

Want to make that blue butterfly soar? Click on the links below to see demos of how to most efficiently use IVANS® Transformation StationT.

Click here for more information on Transformation Station.

Questions? Contact Software Support at support@appliedsystems.com,
or  800-999-6512.

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Document management webinars return

Is your agency considering going paperless, or are you in the beginning stages? Are you overwhelmed with the decisions involved with deciding which scanning methodology best suits your agency, determining exactly what to scan, identifying how to incorporate new scanning processes into current TAM workflows? If so, this three-part webinar series is for you.

The series is sponsored and presented by Applied Strategic Services. Each session is offered twice each week. Simply choose the date for each session that works best with your schedule.

·   Webinar 1, "Paper-free: Jumping the Hurdle." October 10 or 11, 2006, 1 p.m. CST.

·   Webinar 2, "Paper-free: Making the Right Choices." October 24 or 25, 2006, 1 p.m. CST.

·   Webinar 3, "Paper-free: Launching the Process." November 14 or 15, 2006, 1  p.m. CST.

For document management webinar pricing and registration information, contact Client Solutions at csnews@appliedsystems.com or 800-999-5368.  Seats are limited, and reservations must be placed by October 6, 2006, so reserve your seat today.

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You asked for it
Help to perform at your very best

Applied Systems is about to launch the new Superior Performance Program designed for any agency interested in attaining and/or sustaining peak performance. This multi-component program combines on-site and phone consulting service, and was created in response to customer requests and needs.

For information, contact Client Solutions at csnews@appliedsystems.com,
or 800-999-5368.

The Superior Performance Program includes:

  • "Setting the Benchmark," an on-site, two-day session to identify strengths/opportunities and position your agency to be successfully guided and coached through the following four structured phases of system improvement.

    • Phase 1, "Protecting the Basics." Reviewing the fundamentals of your system and your agency: Are they in sync for maximum business return on your investment?
    • Phase 2, "Outsmarting the Consistency Challenge." Finding your "right way" and sticking to it.
    • Phase 3, "Maximizing Success." Discovering there is no "win" without proper scoring-ongoing measure of business growth and system utilization, which are mutually inclusive.
    • Phase 4, "Scaling the Next Peak." Realizing you can move on to broader functionality, and mapping out the steps to get there.
  • "Harnessing Your Power," a session to propel you into
    the future.

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Important reminder: Set up Billing Role
to be notified of Support fee changes

If you have not already done so, please wait no longer to designate someone in your business as a Billing Role, the person authorized to access your account on the Applied Systems Web portal for users.

In December 2005, you were notified that effective March 1, 2006, we would implement a new method to notify you of a change in your EFT debit amount or the charge to your credit card reflecting a change in your support and maintenance fee.  With the new method, you no longer receive an email explaining the fee change. Instead, your office's Billing Role designee receives an email providing notice that the fee has changed and listing a link to a secure website where the change can be viewed. The information is available on the secure website 48 hours before the debit or charge is made.

Your Billing Role designee will be able to see current and past invoices online at any time. If you change your Billing Role designee, please be certain to update information on the Web portal. Your assigned Network Administration person can make the changes.

For information on how to establish your Billing Role, please contact Support at support@appliedsystems.com or 800-999-6512.

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Applied Systems on the road
August thru early October

Our representatives look forward to meeting you at the following events. To find out where we will be in upcoming months, click here. If you would like information on an Applied Systems product or service prior to an event, please email your request to csnews@appliedsystems.com.

August

Event

Location

Representatives

4 PIA of Wisconsin Fontana, WI Jim Czajkowski
Vicki Deatherage
13-14 IIA of Idaho Sun Valley, ID Steve Maricle
24 IIAB of Arizona Phoenix, AZ Kevin Kelly
Russ Powell
24 KAIA Midwest Tech Conference Overland Park, KS Tom VanZandt Barb Becker

September

Event

Location

Representatives

20-21 IIA of Iowa Des Moines, IA Tom VanZandt Shannon DeGroot
20-27 PIIA of Colorado Copper Mountain, CO Steve Maricle
24-26 IIAB of New Jersey Skytop, PA Neil Payne
26-29 ASCnet TENCon Dallas, TX Barb Becker
Sue Veen
Vicki Deatherage Russ Powell
Mike Virgilio
Anita Otten
27-29 IIA of New Mexico Albuquerque, NM Kevin Kelly
9/27-10/1 American Agents Alliance Indian Wells, CA Frank Green Kelvin Mosley
28-30 IIA of Washington Spokane, WA  Shannon Patalano

October

Event

Location

Representatives

1-2 AIA of South Dakota Rapid City, SD Tom VanZandt
Mary Snyder
5 PIA of Illinois Springfield, IL Jim Czajkowski
5 PIA of New York Suffern, NY Tim Norman

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Protect your data with disaster recovery plan

If a natural or man-made disaster interrupts your business by impairing your local area network, Applied Systems can offer you temporary web-based access to TAM or Vision with Applied Systems Disaster Recovery Service. For details on protecting your all-important data, please contact Client Solutions at csnews@appliedsystems.com, 800-999-5368 (U.S.), or 800-387-2028 (Canada).

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Visit www.ascnet.org

 The official website of ASCnet, Inc.-Applied Systems Client Network-is rich in news and information on user group intelligence, initiatives, education, and events.Click on each item for details, or visit http://www.ascnet.org/.

·  Upcoming chapter meetings

·  2006 ASCnet TENCon, the annual Technology, Education and Networking Conference, Grapevine, Texas, September 26-29

· TAM Regional Summit, October 31-November 2, Portland, Oregon

· Niagara Falls Regional Summit,
May 10-11, 2007, Niagara Falls,
Ontario, Canada

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Support, development ending for Windows 98, NT 4.0 and Novell

 With the release of TAM 8.0, support for Windows 98, Windows 98 Second Edition, NT 4.0 and Novell will end for all LAN and AppliedOnline users. No future development or testing will occur for these operating systems. Issues related to any of these operating systems will not be addressed in a future update or major version release of TAM.

For additional information, please contact Client Solutions at csnews@appliedsystems.com
800-999-5368 (U.S.)
or 800-387-2028 (Canada).

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New users expand Applied Systems
global community

A warm welcome to the following agencies and brokerages that are in the process of implementing Applied Systems technology and services:

ANCO-McDonald, Waterworks
Insurance, LLC

Richmond, TX

Aspen Reinsurance Group
Reno, NV

Auburn Insurance Center, Inc.
Auburn, IN

Bodenstein Insurance Agency
Gardnerville, NV

BondPro, Inc.
Houston, TX

Breckinridge Insurance Group
Austin, TX

Brown & Brown of PA Inc.
Philadelphia, PA

Byars, Thompson, Buchanan Insurance Services
Santa Maria, CA

C F Insurance Services, Inc.
Apopka, FL

Carmen Kimball Insurance
Agency, Inc.

Beverly, MA

Combined Insurance Services LLC
Grain Valley, MO

Diversified Financial Services
Port Saint Lucie, FL

ECS Services, LLC
Woodstock, GA

First Choice Financial Servics, LLC
Shelton, CT

Franzman Insurance Agency
Tell City, IN

Gambrell & Sturges LLC
Bonifay, FL

Hancock-Leavitt Insurance
Agency, Inc.

Taylor, AZ

Harry L. Bubb Associates, Inc.
Shrewsbury, PA

HealthPro Insurance, Inc.
Buford, GA

HPW Insurance Services, LLC
Raleigh, NC

Insurance Management Group, Inc.
Ocean City, MD

JLM Risk Management Group
Atlanta, GA

K & S Insurance Agency
Upland, CA

M. D. Manouel Insurance
Agency Inc.

Fresno, CA

National Transportation Insurance
Alpharetta, GA

New Empire Group, LTD.
Rockville Center, NY

Pacific Way Insurance Services
Ontario, CA

PC Insurance Services
Lincolnton, NC

PIA Management Services, Inc.
Glenmont, NY

Premium Business
Insurance, Inc.

Johnston, IA

Saywell Insurance Agency, Inc.
Mentor, OH

Stagnitta Insurance Agency,Inc.
Syracuse, NY

Sysbro Insurance Services, Inc.
Ontario, CA

The Niles Agency
Katonah, NY

The Pellechio Insurance Agency
Parsippany, NJ

The South Financial Group
Lexington, SC

Top Line Truck Insurance, Inc.
Draper, UT

West Virginia Insurance Agency
Beckley, WV

Wilkins & Associates Insurance Services, Inc.
Reno, NV

Willis Insurance Agency, Inc.
Cassville, MO

WNY Family Financial
Group, Inc.

Elma, NY

Aurora Underwriting Services Inc.
Edmonton, AB

Cornell Insurance Brokers LTD
Markham, ON

Duclos & Vaillancourt Assurances
Sherbrook, QC

Monarch Financial Services
& Wealth

Edmonton, AB

Soho Insurance Inc.
Toronto, ON

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Your Client Solutions Department

Barb Becker ·  bbecker@appliedsystems.com · Sr. Account Representative

Vicki Deatherage · vdeatherage@appliedsystems.com · Sr. Account Rep.

Russ Powell · rpowell@appliedsystems.com · Sr. Account Representative

Mary Snyder · msnyder@appliedsystems.com · Sr. Account Representative

Sue Veen · sveen@appliedsystems.com · Sr. Account Representative

Shannon DeGroot · sdegroot@appliedsystems.com · Account Representative

Jennifer Burdick · jburdick@appliedsystems.com · Account Representative

Mike Virgilio · mvirgilio@appliedsystems.com · Sr. Client Solutions Rep.

Darryl Edwards · dedwards@appliedsystems.com · Client Solutions Rep.

 

Marlene Brown · mbrown@appliedsystems.com · Mgr. of Sales Admin & Client Solutions

Jessica Grissom · jgrissom@appliedsystems.com · Sales & Marketing Coordinator

Mandy Dolliver · mdolliver@appliedsystems.com · Client Marketing Representative

Donna Eklund · deklund@appliedsystems.com · Client Marketing Representative

Anita Otten · aotten@appliedsystems.com · Sales & Marketing Coordinator

Denise Marcukaitis · dmarcukaitis@appliedsystems.com · Sales & Marketing Coordinator

Suzette Turner ·  sturner@appliedsystems.com · Sales & Marketing Coordinator

Sheryl Bottschen ·  sbottschen@appliedsystems.com · Manager, Sales Operations

Applied Systems, Inc.

200 Applied Pkwy., University Park, IL 60466
800-999-5368 Sales 
·  800-999-6512 Support
www.appliedsystems.com

Applied Systems Canada, Inc.

201 Watline Ave., Mississauga ON L4Z1P3
800-387-2028 Sales 
·  800-617-4666 Support
www.appliedsystems.com

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